Tag Archives: customer service

The Only Rule Amazon Truly Cares About

On Monday, I found out that some bug hit a German e-book site causing the reactivation of long-dead listings, including one of mine, putting myself and some other authors in breach of KDP Select’s exclusivity rule. Amazon pounced into action … Continue reading

Posted in Amazon, Bewares | Tagged , , , , , , , , | 92 Comments

15 Ways To Improve KDP – Progress Report

The London Book Fair is underway again which makes it a perfect time to review the list of suggestions I presented to KDP last year. As regular readers will know, I crowd-sourced a list of feature requests, bug fixes, and … Continue reading

Posted in Amazon, Publishing | Tagged , , , , , , , , , | 32 Comments

15 Ways Amazon Can Improve Kindle Direct Publishing

At the London Book Fair in April, I had the opportunity to meet representatives from Amazon and present a list of feature requests and complaints (from the comments of this post with an assist from KBoards). I spent quite a bit … Continue reading

Posted in Amazon, Marketing, Publishing | Tagged , , , , , , , , , | 132 Comments